Service
Professional manufacturer professional service
Our Factory set up after-sales service department, which has 10 technical staff responsible for client's equipment installization,training and maintenance; they through various channels (telephone, E-MAIL, online links, etc.) communicate with customer to deal with problem-solving; for some special problems, the engineer will be sent to the client's factory and solve the problems.
* Studying & measuring your products to choose the correct & suitable blow moulding machine for you;
* Supplying holistic solution for your project, such as the whole production line or turn-key job;
* According to your requests, we could make modifications based on the standard type to make your machine more efficient;
* According to your factory area, we could supply layout drawing and auxiliary machines to realize automatical production;
* You can get detailed information, photos & videos in the production period of your machine;
* Fine cooperation with Mould maker or Auxiliary machine supplier appointed by you to insure the producing process smooth;
* We could help you to deal with the Customs Declaration, Ocean Shipping & Insurance Matters;
* Against your requests, we could dispatch engineers to your factory for commissioning and training your operators;
During one year guarrantee period, replaced spare parts are free of charge; technical supporting & after sales services lasts all the life.